Refund and Returns Policy
At Fast10x, we are committed to ensuring customer satisfaction with our products and services. Please read our Refund and Returns Policy carefully to understand the terms and conditions for requesting refunds or returns.
1. Digital Products
All sales of digital products, including e-commerce templates, guides, and other downloadable resources, are final. Due to the nature of digital products, refunds or exchanges are not provided once the purchase is completed.
Exceptions:
- If you experience technical issues with the product, we will provide support to resolve the issue.
- If the product is defective or not as described, you may contact us for review, and a refund or replacement may be issued at our discretion.
2. Physical Products
For physical products purchased through Fast10x, we accept returns and refunds under the following conditions:
- The product must be unused, in its original packaging, and returned within 14 days of delivery.
- Proof of purchase (e.g., order confirmation or receipt) is required for all returns.
Refund Process:
- Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7-10 business days to your original payment method.
Return Shipping:
- The customer is responsible for return shipping costs unless the product is defective or the wrong item was shipped.
3. Services
For services such as website development, social media management, or advertising campaigns, refunds are not provided once work has commenced or is completed.
- If you are dissatisfied with the service, please contact us, and we will work with you to address your concerns and resolve the issue.
4. Affiliate Products
If you purchase a product via an affiliate link (e.g., Amazon), the refund and return policies of the third-party provider will apply. Please contact the respective provider for assistance with refunds or returns.
5. How to Request a Refund or Return
To initiate a refund or return, please contact us at info@fast10x.com with the following details:
- Your name and contact information.
- Order number or proof of purchase.
- A detailed description of the issue or reason for return.
Our team will respond within 2-3 business days to assist you with your request.
6. Changes to This Policy
We reserve the right to update or modify this Refund and Returns Policy at any time. Changes will be posted on this page, and it is your responsibility to review the policy periodically.
Contact Us
If you have any questions about this Refund and Returns Policy, please contact us:
📧 Email: info@fast10x.com
Thank you for choosing Fast10x. We value your business and are here to help!
